Our thoughts are with those in our community, our country and around the world affected by the impact of COVID-19. We are staying up-to-date about developments and recommendations, and we are committed to doing our part to advocate for our clients while preventing the spread of illness.
Our top priorities are the health and well-being of our clients and staff. The clients we serve are in a high-risk population, and we have been and are continuing to take steps to protect them. As such we are conducting most of our meetings remotely, through video and telephone conferences.
Our office remains open. However, we are manning our office with a skeleton staff while most of our staff members work remotely. As such, the doors to our office are locked. If you need to deliver documents or items to us, please leave them in the box beside the door. For scheduled meetings, please knock on the door and we will be happy to meet you.
Please know that we are here if you need us. You may continue to reach us by the office phone (865-588-3700). Our Elder Care Coordinators can be contacted by using the main office number or emailing them at the addresses below. Secure, remote access to our office enables us to fully access our client records and files. Our team members will continue to meet regularly to work on and review cases, even though those meetings will now take place via secure, remote computer meeting platforms.
While our Elder Care Coordinators are unable to visit many of our clients right now in person, we remain dedicated to advocating for and assisting them as needed. Our Elder Care Coordinators will continue to be in phone and video contact with clients and their support systems, helping to ensure needs are met. For homebound clients, we can help arrange home delivery services for groceries and medications should supplies run low.
As always, if we can be of help to you or your loved one, please do not hesitate to reach out to our main office or to your Elder Care Coordinator for assistance.
We will continue to closely monitor the situation, following the best practices of the Centers for Disease Control and Prevention (CDC, https://www.cdc.gov/coronavirus/2019-nCoV/index.html), and we will continue communicating our plans as needs change. For more information or assistance please contact us at Franklin & Kyle Elder Law, LLC.